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On October 13th, it was announced that the Qianwen Personal Agent "Qianwen Go!" will be released soon. After experiencing it, the reporter found that Qianwen Go has further upgraded Qianwen's handling capabilities, which can help users handle more personal affairs, such as communicating flight delay compensation, inquiring and making appointments for car maintenance, applying for Taobao price protection refunds, etc.

 

According to data, Qianwen is the world's first personal AI assistant capable of handling tasks for users. Since its launch in November last year, based on the Alibaba ecosystem and open platform, it has achieved capabilities such as shopping, hailing, express delivery, and financial management. Through in-depth experience, it has been found that the upgraded Qianwen greatly expands the scope and capabilities of personal assistants. When needed, Qianwen can independently query and operate various authorized platforms, compare solutions, contact service providers by phone, and complete target tasks.

 

A user shared their usage experience, saying that when she expressed to Qianwen, "There was a delay on the previous flight, I don't remember which one it was, please help me communicate compensation." Qianwen Go immediately checked the order and flight status on the flight booking platform, confirmed the delay situation, and contacted customer service. When the customer service expressed that they would compensate with vouchers, they clearly stated, "We want cash compensation!" In the end, they won 70 yuan in cash compensation for the user.

 

Qianwen Go can also help users complete the "one click price protection" for Taobao shopping. A user asked Qianwen and heard that Taobao's price protection policy allows for refunds if purchased at a higher price, but "I don't know how to use it." After receiving the request, Qianwen Go found the price protection entrance on Taobao, checked all user orders, and automatically identified a "0 coating non stick frying pan" order that can be compensated with price protection, refunding the user the price difference of 52 yuan.

 

In addition, Qianwen Go can also perform tasks such as car maintenance, sports booking, and shopping comparison. For example, based on the vehicle model, store, and arrival time provided by the user, you can call TuHu to inquire about prices and schedule maintenance; Book badminton courts according to designated venues, exercise hours, and priority time slots; When purchasing a refrigerator, compare the prices of the same product on Taobao, and notify the user when the total price is less than 4500 yuan, taking into account personal available subsidies, coupons, and old machine recycling and shipping fees.

 

Previously, Qianwen announced at the Yunqi Conference in September that it will rely on the Agenetic capabilities of the Qwen 3.8 series model to build a new form of Personal Agent, allowing everyone to have their own exclusive AI assistant.